Yes Madam Reviews
Yes Madam has an overall rating of 3.5 based on 69 reviews. Customer feedback on Yes Madam is mixed: Yes Madam reviewers highlight positive aspects like professional service, skilled technicians, wide range of beauty treatments and affordable pricing, which strongly appeal to individuals seeking beauty and wellness services. However, Yes Madam is often criticized for its long wait times, inconsistent service quality, limited locations and occasional upselling.
69 reviews
5 Stars
9
4 Stars
4
3 Stars
8
2 Stars
5
1 Star
6
How would you rate Yes Madam?
All Yes Madam Reviews (69)
urvi.kadu06
June 14, 2026
"Pathetic app"
first of all they didnt have product and still made my booking and then they asked me to book a more expensive one simce only that service product was available and when after ao much hassle when i finally agreed to it , these people called me just 1 hr before the booked time to tell me that the service provider lady is unavailable.. it was supposed to be a surprise for my moms birthday but seems like i was the one surprised.. very pathetic service , no professionalism at all . Please close the app
0
Reply
qualitybotswana
May 06, 2026
"Goodbye yes madam"
worst ever experience with yes madam
After damaging my skin and learning a good lesson am back to urban and seeing the huge difference in service and expertise . Yes madam has been a waste of time and money
0
Reply
hello_david957
April 28, 2026
"Took Longer Than Expected"
I booked this thinking it would be a quick cleanup, but it ended up taking more time than they originally told me. The work itself was okay, so I’m not saying it was terrible, but the timing was frustrating. It also feels like there are little policy loopholes that let them stretch things out without much accountability, which is annoying when you’re trying to plan your day. I just wish they were more upfront and managed the time better...
0
Reply
hello_james410
April 09, 2026
"Good service, but slots fill up fast"
The service itself was fine, but booking a convenient time wasn’t as easy as I expected. When I checked, most of the evening slots were already taken, so I had to go with an afternoon appointment even though it didn’t really work great for my schedule. Compared to some other companies I’ve used, the availability felt a bit more limited. It would be a lot better if they offered more time slots, especially in the evenings.
0
Reply
Ashley-vanover
April 05, 2026
"Booking worked, but it felt a bit clunky"
I booked the service and the payment did go through eventually, so at least the important part worked. But the page was slow, and I didn’t get a confirmation right away, which was a little annoying. I ended up checking the app twice just to make sure everything was actually booked. Not a bad experience overall, but for the price and convenience I expected it to feel smoother
0
Reply
james1976
April 01, 2026
"Offers felt a bit unclear"
I booked through YesMadam because I saw some good offers, but when I reached checkout, the discount was lower than what I expected. A few coupons also didn’t work because of my area or the service I selected, so it got a little frustrating. The actual service was fine, but nothing too special. Since the offers weren’t clear before booking, the whole experience felt a bit confusing.
0
Reply
hello_luke634
March 27, 2026
"I got a small cut during the service…"
I got a small cut during the service, which wasn’t great tbh. They did help me out afterward, so I appreciated that, but the follow-up was kinda slow and a little confusing lol. Overall, not the worst experience, but I wish communication had been better
0
Reply
jamesfraser8293
March 22, 2026
"Support Came Through"
I had an issue, but support was able to get it sorted out for me. Really appreciate the help. Overall, I’m satisfied with how it was handled.
0
Reply
robert-Tessier
March 18, 2026
"Worth It Overall"
I went in mainly hoping the product would live up to the price, and after using it, I’d say it was worth the money. The service wasn’t anything over the top, but it was decent and everything went smoothly enough. Overall, I’m happy with the experience.
0
Reply
LoriZimmerman
March 13, 2026
"Transparent pricing, good experience"
So... I booked a salon service through Yes Madam and liked that the price was clearly shown before I confirmed. There were no weird extra charges at the end, just the taxes that were already mentioned. The final bill matched what I saw on the app, which felt fair. Giving 4 stars because the app can be a little slow sometimes, but pricing-wise, it was transparent.
0
Reply
hello_eva457
March 11, 2026
"Polite Staff and Clean Work"
The staff was really polite, and they did a clean job, well, I mean the whole work area was left clean too, which I appreciated
0
Reply
gladys1998
February 23, 2026
"They showed up late, and the…"
They showed up late, and the whole process had way too many steps for something that should’ve been simple. On top of that, the person I dealt with was rude, which just made the experience even more frustrating.
0
Reply
sameeksha.19dr0131
February 17, 2026
"Complaint Regarding Poor Service and Repeated Booking Cancellations"
The service is very poor. I booked twice, and no one arrived on time. My time was completely wasted, and they canceled the bookings from their side without any proper explanation. I believe I should file a complaint with customer care against them for wasting my time.
0
Reply
hello_clifford241
February 16, 2026
"Left Feeling Fresh and Glowy"
I went in for the service not really knowing what to expect, and by the time I walked out, my skin felt so clean and fresh. It was one of those little self-care moments that made me feel instantly better. Everything felt nice and relaxing, and I really appreciated the care that went into it. Thanks again!
0
Reply
eleanor1992
February 11, 2026
"Support sorted it out quickly"
I had a little issue with my booking time, so I messaged support and they got back to me faster than I expected. i was kind of annoyed at first, but they kept me updated the whole time and fixed it without making it a big thing. Super helpful, though also it was just a booking issue, so nothing life-changing. Overall, good experience.
0
Reply
mina.Johnson
January 31, 2026
"I booked Yesmadam because I really…"
I booked Yesmadam because I really didn’t feel like stepping out for salon stuff, the at-home service worked well for me. I found it useful, especially on busy days or when I’m just too lazy to travel. The beautician did arrive a little late, but the work was decent. The prices are okay, though I wouldn’t call them super cheap. Booking through the app was easy for me, but I did feel the available slots weren’t always very clear. Overall, I’d say it’s a good option if convenience matters to you, but they definitely need to work on timing.
0
Reply
lori-Sherrod
January 31, 2026
"Not a great experience"
The staff just came across as rude and kind of careless. I was expecting basic customer service, but it felt like they didn’t really want to help or even pay attention... just not a good vibe overall
0
Reply
stephanie-Willis
January 25, 2026
"Booking went fine, and the staff showed…"
Booking went fine, and the staff showed up on time. Had to wait longer than expected for updates, though. Trust them for the most part, just wouldn’t say they’re fully reliable every single time...
0
Reply
evangeline2002
January 18, 2026
"Works fine overall"
The app works fine for me so far. I haven’t run into any major issues — just opened it, used the features I needed, and everything did what it was supposed to. Straightforward, honestly
0
Reply
hello_richard180
January 16, 2026
"On-time and hassle-free"
I booked yesmadam for a home salon service, i really appreciated that the lady reached exactly on time. I have zero patience for waiting around or making follow-up calls, so that was a big plus for me. The service was good too, but the punctuality is what stood out the most.
0
Reply
Have a question about Yes Madam?
Log in to ask your Yes Madam question!
Customer Reviews
Ask a Question
